Privacy

 

 
 
We are committed to protecting the privacy and online security of our customers by providing a secure online store for ecommerce transactions. We do the following things for the following reasons:

 

 1. When you order products from BrightByBlack.co.uk you will asked to enter information including your full name, billing address, cardholder address and email address. You will also be asked for your credit card details, including the credit card number, start and or expiry date and the card's security code. 
 
The page on which you will enter this information is located on what is called a Secure Payment Server, which means that any information entered on this page is encrypted or hidden and is only intelligible by the automated systems at our merchant bank, Bank of Scotland. This information is therefore hidden from human beings.

 

2. All personal information that you provide us for these transactions will be used simply to process your orders and is collected with your knowledge and consent. Any third parties with access to this information will be limited solely to our secure trading agency (who secures our site against fraud), credit card agencies (such as Visa, MasterCard, Maestro, etc.), your bank and our merchant bank, Bank of Scotland.
 
3. We advise our customers to refer to these companies' and their credit card company's policies in relation to the protection of their personal data.
 
4. We would like to underline that your personal information will NOT be used for any unsolicited communication such as promotional marketing, including newsletters, catalogues and flyers. If you wish to receive this information you can do so by admitting your email address on the homepage.

5. Other than to our business partners as described above, we do not sell, rent or otherwise make available any personal information relating to our customers to other third parties unless required to do so by law.
 

Cookies
 
 
1. What are cookies?

A cookie is a very small text file that is placed on your computer's hard drive when accessing a website. Essentially it is an identification card, which is uniquely yours and can only be read by the server that issued it to you. Cookies do not disseminate computer viruses.

2. Where can I find cookies?

You can access cookie files on your computer by:
1. Clicking on the My Computer icon and accessing your C drive
2. Opening the Windows folder
3. Opening the cookies folder that stores the information on all the cookies that you have collected.

3. What is the point in cookies?

Cookies;
1. Let companies know when you return to their websites and what page or services you tend to use
2. Aren't used to store or collect any personal information
3. Only let companies know that someone with your unique cookie has returned to the website.

4. How cookies can help you:

1. By using cookies, internet companies can gauge how their websites are being used.
2. This means they will be able to identify the most popular areas of their website, making it even easier for you to access them.
3. Companies can also discard webpages that are not used, meaning their efforts can be focused on delivering the information the consumer needs.

5. I do not want to accept BrightByBlack.co.uk's cookies:

You can tell your web browser to alert you every time a cookie is offered. Then you can decide whether to accept one or not. If you do not wish to accept cookies, however, you will not be able to use BrightByBlack.co.uk's site.

For more information about cookies please type www.aboutcookies.org into your internet browser.

 

 

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