If you wish to return your order, you are entitled to do so, for any reason within 30 days following delivery of the item(s).
You can obtain a full refund of the purchase price of the delivered item(s) provided that the item(s) has not been used; its tags, labels and any bindings remain fixed and intact to the item(s) and that it is returned in a resaleable condition.
If you wish to exchange your order, you are entitled to do so, within 30 days following delivery of the item(s).
If the item to be exchanged is priced below the new item, we will ask for payment of the difference either by credit card or PayPal. If the item wished to be exchanged is the same price as the new item, no charge will be made.
To return an item(s) please fill in the returns form enclosed in your package. On the returns form is a label with the address of our returns department:
PO Box 655,
Attach this label to the mailing bag with the items you ordered inside (you can use the one in which we dispatched your original order).
For UK orders please return your order using Royal Mail Recorded Delivery.
For international orders please use your country's postal service using an economy signed for service.