- If you wish to return your order, you are entitled to do so, for any reason within 30 days following delivery of the item(s).
- You can obtain a full refund of the purchase price of the delivered item(s) provided that the item(s) has not been used; its tags, labels and any bindings remain fixed and intact to the item(s) and that it is returned in a resaleable condition.
- If you wish to exchange your order, you are entitled to do so, within 30 days following delivery of the item(s).
- If the item to be exchanged is priced below the new item, we will ask for payment of the difference either by credit card or PayPal. If the item wished to be exchanged is the same price as the new item, no charge will be made.
Alternatively, if you'd like to talk to someone from Black.co.uk, please contact us.
When contacting Customer Services, please quote:
1. Your order reference number (please refer to your Dispatch Note or Order Confirmation email or My Account)
2. The item(s) you are returning